What Is an Email List and How Does It Work?
An email list is a collection of contacts you can communicate with by email under the permissions and expectations established when those contacts were acquired.
The core idea
An email list is a collection of contacts you can communicate with by email under the permissions and expectations established when those contacts were acquired.
A simple framework
- Lists are not just databases; context matters.
- Segmentation improves relevance.
- Engagement quality matters more than raw size.
What to measure
Use outcomes that match your goal: qualified replies, clicks, conversions, sales, revenue per subscriber, unsubscribes, complaints, or customer value. Avoid optimizing a vanity metric in isolation.
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